Privacy policy
Last updated: 16 November 2025
Privacy Policy
At Vektor Leather, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use and share your information when you use our website, make a purchase or interact with our Services.
By using our website and Services, you agree to the practices described in this policy.
Personal Information We Collect
“Personal information” refers to information that identifies, relates to or could reasonably be linked to an individual. We may collect the following types of personal information, depending on how you interact with our Services:
Information you provide directly
Name
Email address
Billing and shipping address
Phone number (if provided)
Order details and purchase history
Information you include in customer support communications
Payment information
Payment card details are processed securely by Shopify Payments, Shop Pay, PayPal or other approved payment processors.
We never store or see your full card number.
Automatically collected information
Device information (such as browser type, device type and IP address)
Usage information (including pages visited, time spent on the site and interactions with the store)
Cookies and similar technologies used to maintain your session and improve functionality
Information from third parties
We may receive information from:
Shopify (our e-commerce platform provider)
Payment processors
Shipping and fulfilment partners
Analytics, marketing or email service providers
How We Use Your Personal Information
We use your personal information to:
Process, deliver and manage your orders
Communicate with you regarding purchases or support enquiries
Provide, maintain and improve our Services
Personalise your shopping experience
Detect and prevent fraud or misuse
Send marketing communications if you have opted in
Comply with legal, financial and regulatory obligations
We do not sell your personal information.
How We Share Personal Information
We may share your information with trusted third parties, including:
Shopify, which hosts our store and processes data to operate the platform
Payment processors for secure payment handling
Shipping carriers and fulfilment providers
Analytics, marketing or email service providers
Service providers who maintain or support our website
These partners receive only the information necessary to perform their services and are required to handle it securely.
For more information on how Shopify handles personal information, please refer to the Shopify Consumer Privacy Policy.
Cookies
Our website uses cookies and similar technologies to:
Maintain cart functionality
Store preferences
Improve site performance
Enable analytics
Support personalised content
You can manage or disable cookies through your browser settings. Certain features may not function correctly without them.
Security & Retention
We rely on Shopify’s industry-standard security measures to protect your information. While no system is completely secure, we work with reputable service providers to safeguard your data.
We retain personal information only as long as necessary to:
Provide our Services
Fulfil orders
Meet legal and tax obligations
Resolve disputes
Maintain proper records
Your Rights
Depending on your location, you may have rights to:
Access the personal information we hold about you
Request corrections to inaccurate data
Request deletion (subject to legal requirements)
Request a copy of your data
Opt out of marketing communications
Withdraw consent where applicable
To exercise these rights, contact us at care@vektorleather.com.
We may ask you to verify your identity before processing your request.
International Transfers
Your personal information may be transferred outside your country of residence due to the global nature of Shopify and our service providers. Where required, we implement appropriate safeguards to protect your information.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal or regulatory changes.
The “Last updated” date above indicates the latest version.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, contact us at:
care@vektorleather.com